F.A.Q.

Can you do personalised order (with specific sizes and other requirements)?

Yes. Additionally, if needed, we can arrange packaging sourcing (printing etc.)

How to store firewood?

We recomend to keep the firewood (and other wood fuels) off the ground and under a covered space. Do not wrap with plastic (or similar material) crates or bags, as it prevents air flow and can make the firewood moldy.

What are your delivery terms?

We offer door-to-door delivery (DDP) and ex-works (EXW).

What is the minimal order?

Minimal order is one (1) container or truck load.

What are your quality standarts for kiln dried firewwod?

Our quality standarts include: - Avarage moisture level 18% (taking 6 measures for one log); - Dust and dirt free logs and crates; - Log and crate (or bag) size according to order.

Do you charge VAT (value added tax)?

Selling to EU countries VAT is not added, according to 138(1) of the EU VAT Directive (2006/112/EC).